Datamonitor - February 8, 2010

Globant, leader in the creation of innovative software products that appeal to global audiences, was recognized as one of the top outsourcing providers in Latin America by The Black Book of Outsour ...
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SPI Research - February 4, 2010

An intense concentration on specific vertical business processes must be a business priority for Professional Service organizations, according to industry analysts at SPI Research. Competition and ...
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Parks Associates - January 29, 2010

Consumer preferences for PC tech support in Europe vary greatly among service providers, manufacturers, and independent companies, according to industry analyst Parks Associates. The upshot: t ...
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EquaTerra - January 19, 2010

Growth in new deal pipelines increased a record 44 percent in 2009, according to global service providers polled for EquaTerra’s 4Q09 Advisor and Business/IT Service Provider Pulse Survey*, t ...
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Bersin Associates - December 22, 2009

Bersin and Associates, a research and advisory firm focused solely on enterprise learning, talent management, and talent acquisition, is offering a complimentary special report, Enterprise Learning ...
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EquaTerra - October 13, 2009

Continued bullish reports of growth in their pipelines by the world’s largest outsourcing providers may be further evidence the economic storm is waning, according to EquaTerra research.  ...
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Bersin Associates - April 30, 2008
Bersin and Associates, a research and advisory firm focused on enterprise learning and talent management, today announced the availability of "The Training Measurement Book: Best Practices, Proven Met ...
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Society for New Communications Research - April 28, 2008
As social media usage becomes more ubiquitous, affluent consumers are using social media channels to share their personal customer service experiences and learn about others' care experiences when mak ...
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EquaTerra - April 21, 2008
Overall outsourcing activity remains strong, but economic uncertainty seems to be increasing the time needed to develop outsourcing and other service delivery strategies, according to EquaTerra's 1Q08 ...
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NelsonHall - April 17, 2008
The global Life and Pensions Insurance BPO market will grow by 14 percent CAGR up to 2012 to reach nearly $4 billion, according to a new market study from NelsonHall. The study indicates that the mar ...
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